Software Best Practices

I agree that the customer *isn't* always right, but they do have the final say because yes, it is in fact their money that's being spent. The customer may not care if the drop down makes the app more difficult to use or whatever. My point here is that "doing our duty" involves pointing...

When I tell people "the customer is not always right", I often get into a debate about the customer paying the bills so we have to do it the way they said. The customer often doesn't care that a drop down may make the application more difficult to use or violate UI guidelines. But what...