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• Safer Conversations with Management

  You have what you believe is an important thought to share with management. You’re concerned though that management may dislike your message. How do you assess how safe it is to share your thought with management? It’s certainly perilous if... Posted Dec 07 2009, 03:18 PM by Steve Smith's Being Effective Filed under: Articles, blame, puzzle, risk, complaint, complaint with recommendation, safety, management, communication, silence

• Temperature Reading

  Virginia Satir developed this method for discovering a group’s temperature — what we in technology often call the system’s state. A facilitator leads the discovery. He or she keeps the group focused on each agenda item; works with the... Posted Dec 07 2009, 03:09 PM by Steve Smith's Being Effective Filed under: Articles, puzzle, complaint, complaint with recommendation, meetings, New Information, appreciation, Temperature Reading, Satir