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• BOOK: Implementing ITIL Configuration Management

  I started reading through the book Implementing ITIL Configuration Management , by Larry Klosterboer. I'm really not what I'd consider an expert on ITIL nor IT Service Management , but I've had more than my fair share of exposure to it and... Posted May 27 2008, 08:14 AM by Brad Appleton's ACME Blog Filed under: CM, Books

• Best Kept Secrets of Code Reviews

  The folks over at SmartBear software have written a nice little book entitled The Best Kept Secrets of Code Reviews . It's free if you go over to their webpage and ask for it (you have to fill out a registration form, and it takes a few weeks to arrive... Posted Apr 07 2007, 08:56 AM by Brad Appleton's ACME Blog Filed under: CM, Books, Version-Control, Code-Mgmt, Tools

• BOOK on ERP for IT

  Charles Betz' book Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children really ought to be required reading for anyone that fancies themselves a "CM professional"... Posted Mar 13 2007, 11:50 PM by Brad Appleton's ACME Blog Filed under: Design/Arch, CM, Books